Terms of Service
Effective Date: Monday 1st September, 2025.
Welcome to SokoEzy, an online platform that allows individuals and businesses to easily create and manage their own online store. By signing up, accessing, or using our services, you agree to the following Terms of Service.
1 Acceptance of Terms
By creating an account or using SokoEzy, you confirm that you are at least 18 years old (or have parental/guardian consent if younger) and agree to comply with these terms, our Privacy Policy, and all applicable laws.
2 Our Services
SokoEzy provides tools for creating and managing an online store.
You can list and sell products such as clothing, electronics, food items, jewelry, digital goods, and more, provided they comply with our Prohibited Products Policy (see Section 5).
We charge a subscription fee of KSh 999/month after your 7-day free trial.
3 Your Responsibilities
- You are responsible for the accuracy of your product listings, pricing, and availability.
- You must ensure your business complies with all applicable laws in Kenya (or your country of operation).
- You are responsible for fulfilling orders and handling customer inquiries.
- You agree not to misuse the platform (e.g., fraud, spam, harmful activities).
4 Payments & Subscriptions
- Subscription payments are made via M-Pesa or other approved payment methods.
- Fees are non-refundable once charged.
- Failure to pay may result in suspension or termination of your store.
5 Prohibited Products & Activities
You may not use SokoEzy to sell:
- Illegal items (drugs, counterfeit goods, stolen property).
- Adult or sexually explicit content.
- Weapons, explosives, or harmful substances.
- Items that violate intellectual property rights.
- Any product restricted under Kenyan law.
6 Content & Intellectual Property
You retain ownership of your store's content, but grant SokoEzy a license to display it on our platform.
SokoEzy's brand, logos, and software remain our property. You may not copy or redistribute them without permission.
7 Limitation of Liability
- SokoEzy provides the platform "as is" and makes no guarantees of uninterrupted service.
- We are not responsible for disputes between sellers and buyers.
- We are not liable for lost profits, data, or damages arising from use of our services.
8 Account Suspension & Termination
- We may suspend or terminate accounts that violate these terms or applicable laws.
- You may cancel your subscription anytime, but fees already paid are non-refundable.
9 Changes to Terms
We may update these Terms of Service from time to time. Continued use of SokoEzy after changes means you accept the updated terms.
10 Contact Us
For questions or concerns, contact us at:
Email: sokoezy@gmail.com
Phone: +254723424140