Privacy Policy
Effective Date: Monday 1st September, 2025.
SokoEzy ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
1 Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name.
- Store Information: Products you list, descriptions, images, and order history.
- Usage Data: Device information, browser type, IP address, and interactions with our platform.
- Payment Information: Mobile money (e.g., M-Pesa) or other payment method details.
2 How We Use Your Information
We use your information to:
- Provide and improve our services.
- Process payments and manage subscriptions.
- Verify your identity and secure your account.
- Communicate with you (e.g., account updates, promotions, support).
- Comply with legal and regulatory requirements.
3 Sharing of Information
We do not sell or rent your personal information. However, we may share data with:
- Service Providers: Payment processors, hosting services, and customer support tools.
- Legal Authorities: If required by law or to protect our rights.
- Business Transfers: If we merge, sell, or restructure our business.
4 Data Security
We use reasonable security measures (encryption, secure servers, restricted access) to protect your data.
However, no online system is 100% secure, and we cannot guarantee absolute security.
5 Your Rights
Depending on applicable laws, you may:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Withdraw consent for certain data uses.
- Opt out of marketing communications anytime.
To exercise these rights, contact us at sokoezy@gmail.com.
6 Cookies & Tracking
We may use cookies and similar technologies to enhance user experience and analyze traffic.
You can disable cookies in your browser, but some features may not function properly.
7 Data Retention
We retain your personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
8 Children's Privacy
Our services are not intended for children under 13. If we learn that we have collected data from a child, we will delete it immediately.
9 Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of major changes by email or through our platform.
10 Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: sokoezy@gmail.com
Phone: +254723424140